Contacts

Does your question concern..

Consumer Sweden

Telia Credit Account
My pages: Visit mitt-telia
Phone: +46771-583000

 

Telia Fiber loan
My pages: Visit min-fiber
E-mail: info@teliafinance.com
Phone: +46771-883050

 

Consumer- Finland

Telia Rahoitus
My pages: Telia Omille Sivuille
Phone: +358200 690 400

 

Consumer- Norway

OneCall DelBetaling
My pages: OneCall Mine Sider
Phone: +47 4300

 

Consumer- Denmark

Telia Delbetaling
My pages: Mit Telia 
Phone: +45-80404040



Financial solutions for your company

Sweden
My pages: Visit minasidorpaarbetet
E-mail: info@teliafinance.com
Phone: +46771-883050
Adress: Telia Finance AB, Stjärntorget 1, 169 94, SOLNA

 

Finland
My pages: Enterprise Omille Sivuille
E-mail: b2b-rahoitus@teliacompany.com
Phone: +3582040-29129
Adress: Telia Finance Finland, PL 520, 00051 TELIA

 

Norway
E-mail: info@teliafinance.com
Phone: +46771-883050
Adress: Telia Finance AB Nuf, Norge, Tevlingveien 23, 1081 OSLO

Comments and Complaints

If we don't agree

Telia Finance seeks to continuously improve and assure the quality of its products and services. Telia Finance also follow FSA´s (Financial Supervisory Authority) general advise regarding management of complaints. 
An important aspect in this regard is that we always take customers' complaints and comments seriously.

To enable the rapid investigation of any disputes, we apply a special policy for the handling of customer complaints. If you are not satisfied Initially, we ask that you contact us by phone, mail or e-mail mailto:info@teliafinance.com, after which we will examine the matter and send your our response.

Address for mail:
Telia Finance AB
Stjärntorget 1
169 94 Solna


If you still feel that you have not received the answers and assistance that you expect, you are welcome to contact Telia Finance complaints manager by e-mail at complaints@teliafinance.com

If you are not satisfied following our handling of your complaint, you can pursue the case further through the relevant channels.

SWEDEN

National Board for Consumer Complaints
(ARN) Box 174, SE-101 23 Stockholm, Sweden
Telephone: +46 (0)8-555 017 00
http://www.arn.se

General court of law
Additional information can be found at www.dom.se

The Swedish Consumers' Banking & Finance Bureau
Free and impartial guidance
Box 242, SE-23 104 Stockholm, Sweden. Telephone: +46 (0)8-24 30 85. www.konsumentbankbyran.se

The Swedish Consumer Agency in your municipality
Most Swedish municipalities have a consumer adviser. Find more information here

 

FINLAND

The Consumer Disputes Board
Telephone: +358 (0)29 566 5200
www.kuluttajariita.fi
Consumer Disputes Board address
Hämeentie 3 P.O. Box 306 00531 HELSINKI

General court of law
Additional information can be found at www.oikeus.fi

The Finnish Financial Ombudsman Bureau
Impartial guidance Telephone: +358 (0)9 6850 120
www.fine.fi  

Finnish Competition and Consumer
Authority Free and impartial guidance Telephone: +358 (0)29 553 6901 
www.kkv.fi